FREQUENTLY ASKED QUESTIONS
For scheduling your pickup, you can either fill in the details on the website or can call at our prescribed numbers. Our call centre executive is going to take your few seconds to get your details and your preferred time slot and the IronMan will be at your doorstep in the assigned time. Our App is under constructions and will be launched soon.
For scheduling your pickup/delivery, you can either call at our prescribed numbers or just ping at our prescribed whatsapp number.Your ‘Mobile number’ and preferred ‘time’ will book the pickup for you.
If you happen to have missed your pickup/delivery, you can simply reschedule it by calling at our call centre number and we will reschedule it.
We take 24 Hours for Ironing, 72 Hours for Laundry & Roll Press, 84 Hours for Dry Cleaning & Caustic Clean.
We have Urgent Delivery Options with us. The Turnaround time for urgent Ironing is 12 Hours, and for Urgent Dry cleaning / laundry / Caustic Clean, the Turnaround time is 48 Hours.
In the Exclusive Delivery, Your clothes will be packed and will be delivered hanged.
For your Benefit, we have IronMan Club. You will get exciting reward points against each order, which you can redeem anytime. Also, we provide additional discount/extra value if paid in advance.
The safety of personal items is in our hearts. Team IronMan understands this and our quality controls managers are hand picked selected professionals. If your personal items need to be washed a certain way,don’t worry – we’ll ask you for any special requests when we collect them.
From your doorsteps, your clothes land directly to a top notch Laundromat, where they are scrutinized by our quality control manager and sacked in lots with only your clothes. We have state of the art machines which wash and dry your clothes. We then either do folding or steam pressing as per instruction given by you during pickup.
There is no minimum order size.
Some clothes do bleed color. So we suggest you to specify the clothes which are prone to bleed color.Dry cleaning expensive clothes is always a better and safe option.
We accept cash from our customers to be given to our delivery boy once you have received your clothes.Also, we are working to provide you more ease by integrating payment gateways.